ACCESSIBILITY

Guests with pre-existing medical conditions, injuries or disabilities are recommended to visit Guest Services, located on Main Street prior to presenting to our attractions. For more information download our Safety and Accessibility Guide or contact our friendly Guest Services team on (07) 5573 8380.

Warner Bros. Movie World offers parking for guests with disabilities and a wheelchair hire service. Many rides and attractions are accessible by wheelchair.

Please refer to the Safety & Accessibility guide.

Guests who produce their Companion Card are entitled to 1 free of charge companion so that their companion can provide attendant care support during their visit. Guests who produce a Carer's Card (or similar) issued by relevant State or Commonwealth authorities will be entitled to a discounted admission rate.

Guests with any special needs should visit Guest Services upon arrival and our friendly team will provide assistance to assist in planning their day.

Stroller Hire and Wheelchair Hire is available from Guest Services located in Main Street.

Standard Stroller

*$10.00 Hire fee plus * $10.00 Refundable deposit which you receive back upon safe return of the Stroller. These strollers are intended for children from 6 months of age and up to 15kgs in weight.

Wheelchair

*Wheelchairs are available complimentary however we do require a $20.00 refundable deposit which you will receive back upon safe return of the wheelchair.

A form of ID is required. A limited number of wheelchairs are available so we recommend you prebook with Guest Services. The hire fees include GST and is per day or part thereof.

Assistance animals are welcome throughout the park with the exception of restricted ride areas. Please contact Guest Services for additional enquiries.

For safety purposes some restrictions apply to guests with amputations, amelia or prosthetic limbs. Please contact our Guest Services office for further information prior to presenting to any of our rides or Attractions.

Parent Swap and Queue Proxy services are available within the park for guests who are unable to stand in a queue for extended periods or have children unable to experience a particular ride or attraction and require supervision. As personal situations and ride requirements vary, please visit Guest Services for specific information.

Alternatively, Fast Track is available at selected rides. Fast Track is a fee based system, offering guests the opportunity to maximise their experience in the park by accessing a shorter queue exclusively for Fast Track guests, reducing their waiting time.

All main restrooms have facilities that are accessible, these are located at:

  • Grand Archway
  • Ben and Jerry’s Ice Cream Parlour
  • Behind Hollywood Stunt Driver Arena
  • Western Town – Opposite Wild West Burgers

Additionally, unisex companion restrooms are located:

  • Behind Grand Archway amenities (includes showering facilities)
  • First Aid

Reserved parking is available in the first row of the car park for guests whose vehicles display a Disability Parking Permit. These spaces are clearly marked with the International Disabilities Symbol.

Registered Nurses staff Warner Bros. Movie World First Aid Centre. Any personal medical equipment, for example ventilators, may be stored and used at First Aid. First Aid does not supply such equipment for everyday use. Medication which requires refrigeration may also be stored at First Aid.

Warner Bros. Movie World offers parking for guests with disabilities and a wheelchair hire service. Many rides and attractions are accessible by wheelchair.

Guests who produce their Companion Card are entitled to 1 free of charge companion so that their companion can provide attendant care support during their visit. Guests who produce a Carer's Card (or similar) issued by relevant State or Commonwealth authorities will be entitled to a discounted admission rate.

Strollers are available for hire from Guest Services and Parents' Rooms are located in Kids' WB Fun Zone and Main Street.

Guests with any special needs should visit Guest Services upon arrival and our friendly team will provide assistance to assist in planning their day.

Rides & Attractions

In order to maximise time and enjoyment, ride and attraction guidelines are provided for guests with disabilities, medical conditions and injuries however guests should visit the Guest Services office (location G5) before presenting to our rides and attractions. Our experienced Guest Services team are available at any time to discuss ride suitability in consideration of ride/attraction manufacturer’s guidelines. These standards and safety systems require all guests to maintain the proper riding position, meet the ride requirements, appropriately utilise the restraints systems and safely navigate evacuation stairwells and pathways. Following a conversation with Guest Services a communication wristband will be supplied to avoid any inconvenience or disruption to your day.

Dining and Shopping

All restaurants, eateries and shops are accessible by wheelchair. Should you have specific dietary requirements please contact Guest Services prior to or during your visit.

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